About Me

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Resourceful, personable and dedicated progressive advocate adept at skillfully using privileges to make space for marginalized groups. Established organizer renowned for distinguished performance as an employee, volunteer, activist and consultant. Ability to leverage engaging communication skills to build lasting relationships with community partners, fostering growth and strengthening an organization’s reputation. Natural relationship-builder recognized for effective leadership across diverse communities, serving gracefully under pressure in complex circumstances. Jackie L. Craig, M.S. Ed. - Counselor Education

Saturday, February 11, 2012

Kind Words


Last night we were dining out in Saint Paul and noticed a couple with two young children seated nearby. The little ones were sweet and not overly loud, with smiles on their faces the whole time. Of course, they required attention because that is one thing you can always count on children to need. The father was shushing them throughout the meal and seemed worried about disrupting others dining around them. I sensed the mother becoming stressed toward the end of their meal as the youngest (probably around 14 months) was getting restless and needed to move out of her seat. Having been in that situation and knowing how uncomfortable it can be, I decided a few kind words might be appreciated. I approached their table with a smile and shared that I found their children delightful and very well behaved and went immediately back to my seat. I could literally see the tension leave the mother’s body as she breathed out and her shoulders became more relaxed.

Using kind words:
  • If you are complimenting someone, be specific. For example, I love that blouse on you. It complements your eyes beautifully.
  • Use genuine words and expressions – people can sense when you are not sincere.
  • When complimenting a stranger, be succinct – offer kind words and get back to what you were doing.

 Receiving kind words:
  • Be grateful when someone offers you a compliment. It is kind to let folks know you welcome being appreciated.
  • Avoid rejecting the compliment or downplaying kindness. (Example of what NOT to do – A friend complimented me on my hair and instead of simply being thankful, I couldn’t stop myself from rambling on about how I was not happy with the color.)
  • When someone offers you kind words, offer some back if warranted.

How have you used kind words today?

Peace to you and yours - Jackie