Have
you ever sent a message only to find out it was received completely the
opposite of your intent? Lately, I have done that and it can be embarrassing,
not to mention quite frustrating. I thought it would be a great time to brush
up on my communication skills. Hopefully these tips will be helpful to you, as well.
Thinking about your message:
- Be certain the message is true and well reasoned.
- Substantiate the message using solid logic that is specific, consistent, clear and accurate.
Writing your message:
- Condense communication to essential facts.
- Put it into a form the receiver can understand.
- Once the message is received and understood, a comprehensive discussion begins.
Sending your message:
- Create clear communication channels.
- Must be understood and supported by the entire organization.
- Be certain all pertinent information is included each time you communicate.
- Continue to remain concise.
- Select the right communication medium.
- This influences the effectiveness of a message.
It helps to make the communication about
others:
- Avoid making it about you (your opinions, your positions or your circumstances).
- Address the audience’s needs.
- Show understanding for their concerns and add value to their world.
Peace to you and yours - Jackie
